The SCARF Model Every Leader Should Know
I’m exploring how the brain’s bias towards threat detection can shape behaviour at work, and why resistance, disengagement or conflict may not be an attitude problem at all.
I’m exploring how the brain’s bias towards threat detection can shape behaviour at work, and why resistance, disengagement or conflict may not be an attitude problem at all.
Difficult teams are the same. Conflict, defensiveness and firefighting are symptoms, not causes. More often than not, what sits beneath them is a form of anxiety.
Exploring why words such as stopping, removing and giving something up can create resistance before we have even begun.
Explore the difference between trust and psychological safety, the questions that help you work out what is really happening, and a simple four-quadrant map leaders can return to again and again.
I look at why trust is really about prediction and risk, how it builds over time, and why leaders need to know whether they are dealing with a trust issue or a psychological safety issue.
How a UK tech leader scaled from 35 to 100+ employees while shifting from a “start-up” mindset to a mature, high-performance culture.
Psychological safety, what it really means to create it, and how easy it is for good intentions to land as pressure instead of support.
I unpack the difference between responsibility and accountability, why psychological safety matters so much, and how leaders can accidentally kill accountability through micromanaging, vague expectations or punishing mistakes.
“Bring your whole self to work” is one of those phrases that sounds plausible until you stop and really think about it.
I’m joined by Leah Boxell, CEO and founder of Enable Lists, for a conversation about legacy, impact and the people who shape us often without realising just how much they have done.