This week I noticed something fascinating, I had several client conversations that all circled the same frustration: “My people just aren’t doing what I need them to do.” And I get it, that feeling can turn into pure exhaustion, and then resignation.
So today I’m talking about the part we usually skip, the connection between what you do and how others respond. If you want new behaviours in your team, you have to be the stimulus, consistently.
We’ll look at why empowerment fails when you’re still deep diving, how habit change really works in organisations, and a simple way to build feedback cultures without accidentally training people to stay quiet.
Highlights:
(02:05) – The question that changes everything: what am I doing that’s creating this outcome?
(03:25) – “I want you empowered”, while quietly micromanaging anyway
(05:12) – You trained them to rely on you, now you have to retrain the system
(07:35) – January blues check, how consistent have you actually been with your change?
(09:20) – Want honest feedback? Don’t wing it, design safety (start, stop, continue works)
(10:45) – The fastest way to kill feedback: get defensive, then wonder why it disappears
